U.S. Adult Residents Only
The Website and the Program is provided by H2 Compliance, for use by U.S. residents. The Website and the Program are not intended for or directed to minors. By using this Website or participating in the Program, you represent to us that you are legally permitted to enter into a binding contract (18 years of age or older in most jurisdictions) and give consent to collection and use of your personal information.
Collection and Use of Personal Information
Personal Information You Provide to Us
We receive, collect and store any information you enter on the Website or provide to us in any other way. When you create an account on the Website or initiate a hardware-return transaction through the Program on the Website, as part of the process, we may collect personal information you give us such as your name, telephone number, e-mail address, physical or mailing address, state of residence, or related account information.
How We Use Personal Information
We may use your personal information to allow your participation in the Program and, when applicable, to process your transaction in returning hardware for recycling under the Program. For example, we may use this information to validate eligibility; to create and provide a shipping label; and to communicate with you, the shipper, or the recycler about the shipment and the processing of hardware for recycling; and as part of this, we may disclose your name and contact information to the shipping provider and to the recycler.
We may also use your personal information contact you to give you other notifications regarding your transaction with us in the Program or your account or to assist with problems with your account, to resolve a dispute, or to collect fees or monies owed.
Third-Party Vendor Platforms and Services
Please note that we may use third-party vendors to provide some of the features and functionality on the Website. These third-party vendors may be part of collecting or storing data collected through the Website. These third-party vendors do not use your data except as part of providing services to us in relation to the Website and do not share your data with any third parties, unless required by governmental authorities or otherwise as required by law.
The Website is currently hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to provide our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used on the Website adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
More information about Wix.com’s data practices can be found at:
Additionally, the forms through which we collect information on the Website were created using 123FormBuilder. Our form records with 123FormBuilders are private for our use.
More information about 123FormBuilder’s data practices can be found at:
We may use third party organizations that assist us in providing customer service. They may use personal information to perform their functions.
Information Collected by Automatic or Technological Means
In addition, when you visit the Website, we collect information regarding the Internet protocol (IP) address used to connect your computer to the Internet, the associated geographic location, and the browser. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
Business Sale or Restructuring
Your information may be transferred if we are acquired or merge with another company, or if we sell substantially all of our assets.
Legal Authorities or Process
No Other Sharing
Except as described above, we do not otherwise share your personal information with third parties.
Privacy Notices for California Residents
Do Not Track
Some web browsers have "Do Not Track" or similar features that allow you to tell each website you visit that you do not want your activities on that website tracked. At present, the Website does not respond to "Do Not Track" signals and consequently, we may continue to collect information about you even if your browser's "Do Not Track" feature is activated.
Data Security and Retention
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through the Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
We will retain your personal information for the length of time needed to fulfill the purposes described above or as long as is required or permitted by law.
Accessing and Correcting Your Information
You may send us an email at to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Effective Date: Sept. 03, 2019.
Last updated Sept. 03, 2019.